Privacy Policy

1. Information We Collect

We may collect the following information:

• Name, email, phone number, and company details.
• Account credentials and service-related information.
• Enquiry messages and customer support history.
• Website usage data including IP address, cookies, device and browser information.

2. How We Use Your Data

Your personal information is used to:

• Provide, operate, and manage our business voice solutions.
• Respond to enquiries and technical support requests.
• Improve website functionality, performance, and infrastructure security.
• Send important service-related notifications and administrative updates.
• Meet applicable legal and regulatory requirements.

3. Legal Basis for Processing

We process data where necessary to perform a contract with you, comply with legal obligations, protect our legitimate business interests, or where we rely on your explicit consent.

4. Cookies

We use cookies to operate and improve our website. Non-essential cookies are used only with your consent. You may manage or disable cookies through your browser settings at any time.

5. Data Sharing

We may share data with trusted service providers, infrastructure partners, or authorities where legally required. All recipients are contractually bound to protect your data appropriately.

6. International Transfers

Where personal data is transferred outside the UK or European Economic Area (EEA), we apply approved legal safeguards to ensure your information remains protected.

7. Data Security and Retention

We use appropriate technical and organisational safeguards to protect your data. We retain information only for as long as necessary for business, accounting, or legal purposes.

8. Your Rights

You have the right to request access to, correction of, or deletion of your personal data. You may also request restriction of processing, data transfer, or withdraw your consent where applicable.

9. Policy Updates

We may update this Privacy Policy periodically. Any changes will be published on this page with a revised "Last Updated" date. We encourage you to review this policy regularly.